Frequently Asked Questions

Profit Tracker is an advanced trading journal designed to help traders analyze and improve their performance. It allows you to log trades, track key metrics, and gain insights into your trading habits.

Profit Tracker is suitable for all traders—day traders, swing traders, scalpers, options traders, forex traders, and crypto traders. Whether you're a beginner or an experienced trader, our tool adapts to your needs.

You can sign up on our website by selecting a plan and creating an account. After signing up, you'll gain access to your personal trading journal.

No, Profit Tracker is not a prop firm.

We are a trading journal and performance analysis tool. Our platform helps traders track, review, and improve their trades — regardless of whether they trade independently, with a prop firm, or through a broker.

You can connect your account via API keys for automatic synchronization. We support over 100+ crypto exchanges and brokers. Simply go to your account settings, select 'Add Broker', and follow the instructions for your specific platform.

We currently support 100+ major crypto exchanges (including Binance, Coinbase, Bybit, etc.). Support for MetaTrader 4 & 5 is currently in development and is coming soon!

Our AI-powered reports analyze your trading history to find hidden patterns in your behavior. It identifies your most profitable setups, spots common mistakes, and provides actionable suggestions to improve your strategy.

Yes! You can add notes, custom tags, and strategy labels for every trade. Free users can create up to 3 custom filters. Pro users get unlimited custom filters to analyze their trades in any way they want.

Absolutely. You can manually add trades, import them via CSV, or use Broker Sync if your prop firm provides a supported API connection.

Profit Tracker has a free plan with no credit card required. For the full experience, Pro costs €12 per month or €10 per month when billed annually.

Yes, Profit Tracker is free forever. No credit card required. You can upgrade to Pro at any time to unlock AI Performance Reports, unlimited trade history, and more.

Yes, you can cancel your subscription at any time.

If you're on the monthly plan, you can cancel at any moment, and your subscription will remain active until the end of your billing cycle. You won't be charged again after that.

If you've chosen the annual plan, you can also cancel anytime, and your access will continue until the end of the prepaid year.

There are no hidden fees, and you can manage or cancel your subscription directly from your account settings.

API keys are generated through your exchange or broker's settings (usually under 'API Management'). When creating keys for Profit Tracker, we recommend using 'Read-Only' permissions to ensure your funds remain secure. We only need access to your trade history.

Absolutely. Your data is encrypted and stored securely. We use industry-standard security protocols to protect your information and API keys.

Profit Tracker is currently only available as a web application on desktop. A dedicated mobile app is planned for future development.

You can reach out to our support team via email or through the contact form on our website.

We do not offer refunds, but you can cancel your subscription at any time.